Existing requests and entitlement counts for the On-Demand Intelligence Access service can be viewed by navigating to https://advantage.mandiant.com/accountmanagement . You can also select Current Requests from the Managed Services drop-down.
Managed Services menu
The subsequent page contains details about your current Intelligence Subscriptions and Requests.
Intel Subscriptions
The Intel Subscriptions section displays current subscriptions, expiration dates, entitlements, and entitlement reset dates. For the On-Demand Intelligence Access Service, entitlements reset every three months, based on your contract start date.
Intel Subscriptions
Service Requests
The Service Requests section shows current and past requests, and their status.
Service Requests
Service Details
By default, you will see only your own requests. If there is a need to view their broader organization's requests, you can contact their Customer Success Manager.