If a File Transfer Action receives an HTTP response with a response code (200, 403, 503, etc) but an unexpected response body, the Job Action will by default display an error status. This situation occurs when a security technology blocks something and a company's default landing page or blackhole page displays. To have the Job Action show as blocked instead of the Job showing as errored, you create a regex-based block rule to match text from the landing/blackhole page.
To configure a Block Rule
Identify the blocked landing page your company uses
If you / your network team can't easily provide the information, running A100-548 or A100-292 between two network Actors will often result in the Unexpected HTTP Response icon
appearing on the Job, which you can click on to review the landing page.
Job with Unexpected Response and a View of the Unexpected HTTP Response info
Go to Settings > Director Settings. The Systems Settings page opens. The process will be easier if you open this in another tab.
- Select Block Rules.
- Complete the Block Rule, enter the status code and regex info.
Add Block Rule form
- Click Add Block Rule.
appearing on the Job, which you can click on to review the landing page.
