If you want to check Security Validation's system status, view Disk Space usage, or generate support logs, you need to go to the Support Settings page.
Open the Support Settings page
- Go to Settings > Director Settings.
- Select Support.
MSV (on-prem) Support Settings - Current System Services, Disk Space, Support Logs
MA-SV (SaaS) Support Settings - Support Logs only
System services
If you are having issues with the platform, the first thing to check is the status of the system services. If any of the services aren't running, the platform will not function correctly. If you see error next to a service, click restart 
. If the service does not switch to running, contact Support. This table
contains descriptions for each of the System Services.
Disk space usage
As a general administrative action, you may want to see how much disk space is in use by the Director. To do this, review the Disk Space table on the Support Settings page. This table lists the quantity of Free space, Total space (consisting of free + used space), and Percent Used.
The platform performs regular cleanup:
- Unnecessary temporary files are automatically removed from the disk once every 24 hours.
- Old push notifications are automatically removed from the disk every 14 days by default. You can configure the frequency of push notification clean-up in Advanced Settings.
Obtain support logs
- Go to Settings > Director Settings. The Systems Settings page opens.
- Select Support.
- Under Generate Support Logs, use the radio buttons to select the appropriate option: Director Only, Director and All Actors, or Director and Selected Actors.
-
In Include Director Logs Covering (days), specify the number of days (from 1 to 30, or All) for which you want to collect support logs. All Job Actions are included in the log for the specified time frame, even for those Actors that have been disabled. Leave the selection at None if you do not need the Job Action Logs.
If you set the number of days to "All" then no Job Action Logs will be included, as this could represent a significant amount of data.
- Click Generate Logs. The logs will populate in the Download Support Logs section.
MSV (on-prem) Download and Generate Support Logs view
Long-running migration status
Sometimes a release or patch includes a long-running process, such as updating the Director's database schema. When this occurs, you will see a notification in the release notes. After installation of that release or patch, you can monitor the progress of that process from the Support Settings page.
Long-Running Migration Status table in Support Settings