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Checking Security Validation System Status and Collecting Logs
If you want to check Security Validation's system status, view Disk Space usage, or generate support logs, you need to go to the Support Settings page.
Open the Support Settings page
Go to Settings > Director Settings .
Select ...
Generated Support Logs
To assist with troubleshooting, support logs are helpful. There are various types of Director and Actor logs available when you create your support logs, as listed in the following tables. See Checking Security Validation System Status and Collect...
Operational Readiness
The Operational Readiness page provides you with information that tests your Platform environment. This page includes a series of benign Actions geared toward ensuring adequate and correct configuration of various elements necessary for effective u...
Operational Status
The Operational Status page displays the results of tests that you enable in Operational Status Settings. In addition, the Operational Status page provides a way to quickly view and identify failures that have occurred for certain tests. Operationa...
Operational Status Settings
The Operational Status Settings page is where you enable and configure scheduled checks that test the health of your Director, integrations, and Actors. You have the flexibility to enable or disable any or all tests available so you can continuously...
Troubleshooting Security Validation in AWS
Mandiant Advantage Security Validation (MA-SV) Actors and Directors hosted on AWS have specific configuration requirements to ensure communication. If the Security Validation team is hosting the component for you, there may be additional configurati...
Viewing Job Debug Results
During Job execution, the Director gathers logs from the Actors involved in each Action to support troubleshooting. Based on your security group, you can configure the platform so you always have the options to view these logs or you can make them a...