Troubleshoot the Director

Depending on how the Director was installed and what version you're running, you may have an issue with configuring SysLog for audit log output, because the standard configuration in appliance Directors uses SELinux Enforcing mode. Because SE...

Your Security Validation install includes a database that has a separate password. In general, this password is set during installation, but can be modified as needed. Some common issues may occur when resetting the password. I reset my Director ...

A Director may fail to upgrade due to low disk space issues. See the following scenarios for guidance. Warning in Director Web Interface Disk space can be low enough that the Director shows a warning before applying the update. Warning that...

Redis and Pgbouncer are dependencies of the Director. They are installed from RPM packages and each one creates a dedicated user and group to run their service, 'redis' and 'pgbouncer' respectively. In some environments, even when installing the D...

This document helps you troubleshoot an issue where some upgrades from Mandiant Security Validation (MSV) version 4.14.4.1 might fail due to missing PostgreSQL 13 packages. Issue When you use the Director interface to upgrade from a fr...