The Managed Defense Responsible, Accountable, Consulted, and Informed (RACI) Chart is a quick, printable reference sheet for Managed Defense customers. It helps customers understand the key contacts and their roles and responsibilities in the following functional areas of Managed Defense:
- Analysis
- Alert Review
- SOC Ticket
- Rapid Response
- Mission-Based Hunting (MBH)
- Service Delivery
- Technology
- Onboarding
- Health and Alerting
- Break/Fix
- Upgrades, Changes, and Bugs
- MD Portal and Mandiant Advantage