You are responsible for management and routine monitoring of the Managed Defense Supported Technology, and any intermediate systems that support communication with Managed Defense. This includes being responsible for identifying and taking all actions needed to bring devices online in the event of an outage and applying updates and patches. Since your security technologies must be in a good state of health for Managed Defense to provide our services, we provide a set of monitors to assist you with this monitoring. The following table lists the available monitors for customer-managed Trellix Supported Technologies.
| Monitor Name | Technology | Details |
|---|---|---|
| VPN Connectivity |
Trellix Endpoint Security, Trellix Network Security, or Trellix Network Forensics |
Appliance disconnects from the Managed Defense VPN |
| Degraded State |
Trellix Endpoint Security, Trellix Network Security, or Trellix Network Forensics |
Delayed responses for a period of 30 minutes |
| Device API Errors |
Trellix Endpoint Security, Trellix Network Security, or Trellix Network Forensics |
Unsuccessful API calls |
| Endpoint Discovery |
Trellix Endpoint Security |
Endpoints not discovering for a 24-hour period |
| MMD API Response |
Trellix Endpoint Security, Trellix Network Security, or Trellix Network Forensics |
Delayed API response times for a 15-minute period |
| MD Hunting Sweep Error Detected |
Trellix Endpoint Security |
Excessive errors within one minute |